Website Privacy Policy

Teague Construction | dated 6 October 2026​

 

1. Who we are

Teague Carpentry and Construction provides carpentry and construction services in Bude and the surrounding area. This policy explains how we collect and use personal information when you visit our website, contact us or use our services.

The controller responsible for your information is Ben Teague, a sole trader, trading as Teague Construction.
Business address: The Nook, 2 Balsdon Road, Whitstone, EX22 6FF
Email: info@teagueconstruction.co.uk
Telephone: 07415 243035
Website: https://www.teagueconstruction.co.uk

 

2. Information we collect

We may collect your name, email address, telephone number, postal address and project address; information about your proposed works, including plans and photographs you provide; correspondence, quotations, contracts, invoices and payment records; and information needed to arrange visits and carry out work.

Our website and its service providers may also collect technical information such as your IP address, browser and device details, pages visited and cookie preferences. Additional usage information depends on the tools enabled and your cookie choices.

We receive information directly from you through our website enquiry form, email, telephone or other communications. Where someone contacts us on your behalf, such as an architect or project representative, we may receive relevant contact and project information from them.

 

3. How we use information and our lawful bases

We use your information for the following purposes:
• To respond to enquiries, arrange site visits and prepare quotations: to take steps at your request before entering into a contract. For general enquiries, we rely on our legitimate interest in responding to people who contact our business.
• To plan, manage and complete agreed works, communicate with you and handle payments: to perform our contract with you.
• To maintain accounting and tax records and meet applicable legal requirements: to comply with legal obligations.
• To maintain website security, administer our business and handle complaints or legal claims: our legitimate interests in operating a secure business, resolving problems and protecting our legal position, balanced against your rights.
• To use optional cookies or send promotional messages where consent is required: your consent. You can withdraw consent at any time without affecting earlier lawful processing.

We do not add you to a marketing mailing list simply because you request a quotation.

 

4. Who we share information with

We share information only where necessary for the purposes described in this policy. Recipients may include Wix, which hosts our website and supports its features; Invoice2Go our invoicing and estimating software; subcontractors, suppliers and project professionals who need relevant details to organise or complete your works; accountants, insurers and legal advisers; and public authorities where disclosure is legally required.

We limit the information shared to what is needed. Service providers processing information on our behalf are required to protect it under appropriate contractual arrangements. We do not sell your personal information.

 

5. Overseas processing

Wix and other technology providers may process personal information outside the UK. Where a restricted international transfer takes place, we use an applicable UK adequacy decision or appropriate contractual safeguards, such as the UK International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses, as appropriate. You can contact us for information about the safeguards relevant to your data.

Wix’s privacy information is available at https://www.wix.com/about/privacy.]

 

6. How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected, including applicable accounting, warranty, insurance and legal requirements.

Our retention periods are:
• Enquiries that do not result in work: 5 years following contact.
• Customer, contract and project records: 10 years.
• Invoices and accounting records: 10 years.
• Website technical information and cookies: [insert the actual retention periods or link to your detailed cookie information].

Records may be retained longer where needed for an ongoing dispute or legal obligation. At the end of the relevant period, we securely delete or anonymise information.

 

7. Cookies and website tools

Our Wix website uses cookies and similar technologies. Some are necessary for functions such as security and remembering your privacy choices. Others may support analytics, embedded content or marketing, depending on the features enabled.

Where consent is required, these technologies will only be used after you agree through our cookie banner. You can reject optional cookies or change your choices through [insert the cookie-settings link or instructions].

Details of the cookies actually used, their providers, purposes and duration are available at [insert cookie-policy or cookie-details link]. [Complete this information from the live Wix configuration before publishing.]

 

8. Keeping information secure

We use appropriate technical and organisational measures to protect personal information, including limiting access to those who need it for their work. No internet transmission or storage system can be guaranteed completely secure.

 

9. Project photographs and testimonials

We may take photographs to document and manage construction work. Where portfolio photographs or testimonials identify you or your home, we will obtain your permission before using them for promotion. We avoid publishing personal details, exact addresses or identifiable people without appropriate permission. If you withdraw consent, we will stop future use and remove material under our control where applicable.

 

10. Your rights

Depending on the circumstances, you have rights to request access to your personal information, correction of inaccurate information, erasure, restriction of processing and transfer of certain information to you or another organisation. You may object to processing based on legitimate interests and have an absolute right to object to direct marketing. Where we rely on consent, you can withdraw it at any time. These rights are subject to applicable conditions and exemptions.

To make a request, contact us using the details above. We normally respond within one month, although the law allows extensions in certain circumstances. We may need to confirm your identity.

Information such as your contact details and project address may be necessary to provide a quotation or carry out work. If you do not provide necessary information, we may be unable to offer the relevant service.

We do not use your information to make decisions with legal or similarly significant effects solely by automated means.

 

11. Complaints

Please contact us if you have a concern about how we handle your personal information. You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

12. Changes to this policy

We may update this policy when our services or information-handling practices change. The current version will be published on this page.
Last updated: 6th October 2026